Returns & Exchanges
At Brew Watch Co., we want you to be completely satisfied with your purchase. If your new timepiece doesn't meet your expectations, we offer a 30-day return policy for items in original, unworn condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your watch in its original presentation box, ensuring all protective films, tags, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Inspection and Refund
Once our horologists verify the condition of the returned watch, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing